Better Performers:
Creating a Culture of Performance Excellence

Traditional approaches to financial performance have focused on increasing revenue and reducing costs. However, in order to do either, physician groups are now focusing on developing a team culture with a coordinated approach to performance improvement. While revenue and costs are still an important foundation in achieving financial performance, creating a culture of performance excellence is the basis for building that groundwork. . . .

Benchmarking: The Reality of Performance

“You can’t manage what you don’t measure.”

Decreased reimbursement combined with rising insurance and overhead costs have created a challenging market for healthcare providers. Many are discovering traditional profit generating opportunities are dwindling or no longer exist. Chances are your practice has begun taking a closer look at many day-to-day operations in the hope of squeezing out more revenue while still maintaining quality patient care. . . .

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